Coverage for therapy costs depends on your specific insurance plan. While JB Wellness may have a contract with your insurance company, it does not guarantee coverage for therapy. We encourage you to contact your insurance company to get an accurate estimate of your out-of-pocket expenses before scheduling.

Estimating out-of-pocket costs involves JB Wellness contacting your insurance company to verify active coverage, whether or not you have secondary insurance, to check which specific therapeutic services are covered, and to determine the cost of your copay or deductible. Sometimes information received from insurance companies is outdated or estimates are miscalculated resulting in a bill. We try our best to get the most accurate information which is why we strongly encourage you to understand your benefits before scheduling. Also note that deductibles, copays, and other factors may contribute to your bill.

When contacting your insurance company, you may consider asking them the following questions: Is mental health therapy covered under my current plan? Does this include virtual/telehealth sessions? What is my deductible? How much am I responsible for paying after my deductible is met? How many sessions are covered each year? Do I need pre-authorization for mental health therapy services?

No, we do not provide ESA (Emotional Support Animal) letters at this time.

Completion of FMLA (Family and Medical Leave Act) paperwork is handled on a case-by-case basis and for established clients only. Please note that there is a fee associated with completing all documentation including FMLA paperwork. Please note the following policies: we reserve the right to decline completing paperwork, paperwork takes an average of 7-10 business days to be submitted, and completion of paperwork does not guarantee that all leave requests will be approved.

Insurance companies do not compensate for administrative or documentation writing time within therapy sessions. Thus, sessions are adjusted to 53 and 38 minutes to accommodate these requirements.

Yes, we offer a limited number of therapy sessions offered at an income-based rate to help therapy be more accessible as part of our sliding scale fee. However, the availability of sliding scale sessions is at the therapist's discretion.

Due to state licensing restrictions, JB Wellness exclusively provides services to residents of Ohio. If you reside outside of the state of Ohio or if you are outside the state of Ohio at the time of session, we recommend seeking therapy services from a licensed therapist within your home state or rescheduling your session.

If you are unable to afford therapy sessions at the self-pay rate and your insurance does not cover them, you may consider alternative options such as: Seek community resources that offer low-cost or free counseling services. Look for sliding-scale clinics in your area that offer reduced fees based on income. Explore online counseling platforms that provide affordable therapy options. Ask about our referral list for other agencies and practices